Extend support beyond office hours
Reduce admin and reclaim your nights while BackCare answers patients' routine questions after hours.
Take routine questions off your desk
Your patients’ routine, non-clinical questions don’t wait for the next appointment. They arrive as calls and messages your team fields all day.
BackCare answers them from your approved evidence base. Fewer between-visit calls to field, and more time for the patients in front of you.
- Stop
- answering the same question, one call at a time
- Start
- time back for the patients who need you
Grounded in literature you trust
Every answer is retrieved from a curated library of peer-reviewed pain research, not the open internet. That keeps responses inside the evidence and cuts the risk of a made-up answer.
For your practice, we can tailor that library to the journals and care protocols your specialists approve.
- Stop
- patients acting on unreliable web advice
- Start
- answers bound to research you approve
Support that continues between visits
Managing back pain through the long gaps between appointments is its own workload, what researchers call “treatment burden.”
BackCare gives your patients round-the-clock, evidence-based answers across that gap, extending your care without adding to your team’s hours.
- Stop
- leaving the wait unsupported
- Start
- continuous care, around the clock
Help patients prepare for their visit
Long waits for specialist care leave patients anxious and unsure what to ask, and that distress doesn’t ease on its own.
BackCare helps them organise their questions and history before the visit, so they walk in feeling prepared for the short time they have with you.
- Stop
- anxiety building through the long wait
- Start
- patients who arrive prepared
How patients are using BackCare
Support between appointments
When a question can’t wait weeks for the next visit, your patients get a clear, cited answer any hour.